Which Bonuses can I find in Robin Hood Bingo?
In Robin Hood Bingo we believe that everybody should get richer!
This is why we make sure you get bonuses all the time.
When you join the site, you get a MASSIVE bonus on your first
deposit! So, when you make your first deposit, you will receive FREE
bonus from us, giving you extra cash to play with. Read more about
the Welcome Bonus
here.
Beside the Welcome Bonus
you will get a bonus every time you make a deposit. Use our handy
Bonus calculator to check how much you will get with your deposit.
Check in the lobby for more special bonus codes once you have logged
in. Each and every day there's a special bonus surprise.
How can I receive Bingo Bonuses?
Check in the lobby for more special bonus codes once you have logged
in. Every time you deposit on Robin Hood Bingo you will receive a
50% re-deposit bonus from us!
When can I withdraw my money? If
you would like to withdraw your prize money, you can request to do
so at any time. Go the banking section on your account page or click
on the "Banking" tab in the games' lobby. When you have clicked on
the 'banking' tab the cashier box will open. Check the
amount you wish to withdraw is correct then press
"withdrawal". Your payment request will be processed after
48 hours. To find out more please
Click here
to read our Withdrawal terms and conditions.
What are Robin's Coins? Robin
Hood is such a lovely chap he wants to shower you with lots of
Robin's Coins! Robin's Coins can be converted and added to
your balance so you can buy more bingo tickets! The Coins can be won
in so many ways it will be raining Robin's Coins!
Click here to find out how
you can win Robin's Coins. Which fancy bow and arrow will you
buy with your coins?!
How do I redeem Robin's Coins?
Go to the Account Page
Under "My Account" you will see
a tab called "Redeem Robin's Coins"
Click on
"Redeem Robin's Coins"
A screen will appear for
you to choose how many points you want to convert
Click
"Submit" to redeem.
What do I do if I've forgotten my login
details?
Hold your horses, don't worry Robin will
help you!
Click on the "Forgot login details"
underneath the login box in the top right corner
Enter your
email address
We will email your username and password to you.
What do I do if I have a problem opening Games
and Banking?
Check your internet browser is not
blocking pop-up windows
Click 'Tools' in your browser
Disable Pop Up Blocker or click on the 'Pop up Blocked'
message on top of your screen and choose 'Always allow pop ups
from this site'.
What happens if I have bought tickets for a
game and then get disconnected?
Once your tickets have
been purchased, they will play in the game even if you get
disconnected. To check if your card is the winning ticket, go to
Transactions History in your My Account page.
I can't connect to the chat server
There may be times when our chat servers are down however this is
not often. Check if your computer is behind a firewall. The firewall
will prevent our chat servers to send messages to you. All you need
to do is add us to your White List.
Can I keep the same cards for different games?
Unfortunately you cannot keep the same bingo cards for different
bingo games. All bingo cards are randomly generated at the time you
request them. If you wish to change your cards, click on the GET NEW
CARDS button to get issued with a new set.
Reverse Withdrawals
Decided to
keep your cash in the treasure box? During the first 48 hours you
can reverse your withdrawal request.
Go to the Cashier (via
the lobby or My Account page)
Click on Reverse Withdrawal
The Banking box will appear
Click 'Reverse' and select
your uncompleted withdrawal request then press Submit.
Once
you have done this your money will be sent back to your bingo
account so you can keep playing!
What do I do if I have a problem?
Please contact us with any questions. We will do our best to answer
all questions within 24 hours, 7 days a week. We suggest that
customers print out all data, including transaction information,
terms and conditions and payment methods.
How can I get help? There
are two ways:
- When you are in the Lobby click on the "?" on the top
right hand corner. A window will open with all frequently asked
questions.
- If you are playing a game go to the top of the chat box. On the
right hand side there is a line saying "Chat Room", click
on the drop down tab next to it and press "Help"
What are Promotion Codes?
Promotion Codes are special codes which will give you extra bonus
money to add to your balance. These codes are normally sent via
email, given in the chat rooms or posted on our facebook fan page.
When you deposit at the cashier you can insert the promo
code. Upon completion of deposit the bonus will be given in
accordance with the terms of the promotion.
Please note:
- Copy exactly what we've written. Copy and paste if possible.
- Check if there is a minimum deposit required to receive the
bonus.
- We always state how many times the code can be used. If you use
the code more times than stated we will not credit you with
another bonus.
- Check how long the Promotion Code's is valid for.
New players should note we sometimes have Registration
Codes which should be entered in the Registration Form and not via
the cashier.
Being a VIP at Robin Hood Bingo
Robin Hood's VIP Programme
Robin Hood already provides for his villagers but as a VIP he'll
pull out all the stops! To be a VIP you need to have deposited at
total of £500.
How do I become a VIP?
You will automatically become a Robin Hood Bingo VIP player
when you have deposited a total of £500. Once you are a VIP
continue playing and enjoy all the extra perks!
Will I be notified when I become VIP?
Yes! You will receive and email detailing the full Robin
Hood's VIP benefits' package.
Add Robin Hood Bingo to your Safe
Senders' list
By adding Robin Hood Bingo to your
'safe' list of email addresses you are ensuring that you
will receive to your inbox all emails from us. To turn off your
anti-spam filters, go to your email and change your settings.
This way you will get all information on special offers.
How do I know the bingo games are fair?
To assure the integrity of our games, a Random Number Generator (RNG) is always used to ensure consistently random results.
Whether it's the bingo ball selection, a roll of a dice, a hand of cards, or a spin of the wheel,
in each event a Random Number Generator (RNG) is utilized to ensure that the outcome is truly random.
The system has been rigorously tested by running millions of rounds and examining their results.
The system is also systematically tested by Robin Hood Bingo.
How to make a deposit? If you are
not a member yet,
click here. to join the site.
If you are a member, log in with your user name and password to
RobinHoodBingo.com.
There are 2 ways to make a deposit:
- Via your 'My Account'
Page:
First you have to log in to the site.
Click on the "Banking" box on the left hand side.
Click on "Deposit Funds" then follow the instructions.
You
can also click on the "Deposit" icon in the center of the
page.
- Via the 'Game Lobby':
If you are already logged in and playing a game you will
see a tab at the top of the page called "Banking". Click
on it in order to deposit. A new screen will open then enter your
details and click "Deposit".
Are all my personal details safe?
Yes, don't worry, Robin Hood takes care of all his outlaws!
Robin Hood Bingo is powered by software belonging to Brigend Limited
which is a wholly owned subsidiary of 888 Holdings Plc. and a sister
company of Cassava Enterprises (Gibraltar) Limited
("Cassava").
Can I set
deposit limits? Yes you can! Robin Hood doesn't
want you to spend all your precious coins all at once! By setting
deposit limits you can control your spending better. To fix your
limit go to "Banking" either through the game lobby or via
your account page. When the cashier window opens you can choose the
"Deposit Limits" option and choose your deposit limit per
day/week/month.
